FAQ
Q: Where can I find instructions on how to rent?
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A. Visit our "How to Rent" page by clicking HERE.
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Q. How do payments work?
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​A: Once we have gathered all necessary information, we will send you a detailed booking quote for your review. If you are satisfied with the booking quote, click "accept" and watch for an invoice in your email. In the invoice email provide your payment information. Full Payment is due upon booking. You will not be booked unless full payment has been received by Everbloom Rentals and the contract has been signed.
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Q. What is your delivery Fee?
A. Everbloom will deliver the rentals to the specified address on the agreed-upon date and time. Everbloom will also arrange for the pickup of rentals at the end of the rental period. You agree that the rentals will be ready for pickup at the agreed-upon time and location. Any changes to the drop-off or pickup schedule must be communicated to Everbloom Rentals in advance. All orders include delivery, setup, and pickup, with a pickup time of no later than 9:00 PM, and delivery within 25 miles of our warehouse location in Murray, UT. Pickups past 9:00 PM will incur an additional fee. The delivery cost for rentals outside of a 25 mile radius from our warehouse will be an additional fee of $1.50/mile each direction and not to exceed 60 miles. The extra delivery fee will be added to your invoice.
Any pickups past 9:00 PM are subject to a late-night pickup fee, which can be found below:
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Pickup After:
- 9:30 PM charge of $50
- 10:00 PM charge of $75
- 10:30 PM charge of $125
- 11:00 PM charge of $200
- 11:30 PM charge of $250
- 12:00 AM charge of $300
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Q. What does it mean when it says price is for 1 setup/1 location only?
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A. That means the price you pay is for our movers to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception or anywhere else.
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Q: What if I would like to add custom colors to my rental?
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A. At checkout, please provide us with the NAME and CONTACT INFORMATION of your florist. Our designs feature a neutral palette that can be effortlessly customized to suit your preferences. We will coordinate with your florist to incorporate flowers and colors that complement your aesthetic. It will be your responsibility to purchase the additional flowers through your chosen florist. Please note that this customization also entails an additional fee of 10% of the total purchase price from Everbloom Rentals. Everbloom Rentals will manage the handling and insertion of the flowers into our designs.
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Q. Can I see an Altar/Arch/ or Backdrop in person first?
A. Please understand that due to the size and bulkiness of the products, it's not feasible to bring them to appointments. We strive to use clear and precise photos and videos on our website and Instagram account @Everbloomrentalsut. We have found this to be a great way to provide you with a comprehensive feel for our rentals before you decide to rent. We hope that using this approach ensures transparency and helps you make an informed decision that you're happy with.
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Q. Do you have additional arches with more color options and variation?
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A. We're currently focused on designing new floral arches available for rent. We are hard at work creating captivating designs that will add a touch of elegance to any event or occasion. Stay tuned as we unveil our latest floral creations!